Privacy Policy

SE Heating & Plumbing Service Ltd ("we", "us") takes the privacy of your information seriously. This policy describes how your personal information is collected, used and shared when you visit this website or contact us about our services.

Who we are

SE Heating and Plumbing Service Ltd, registered in England and Wales, company number 13705998. Registered office: 554 Streatham High Road, London SW16 3QG. Trading address: 69 Eden Park Avenue, London BR3 3HJ. VAT registration number: 445333111. For the purposes of applicable data protection law, we are the data controller of the information described below.

What we collect

Information you give us — name, phone number, email address and any details about your job that you provide through our contact form, by phone or by email.
Information collected automatically — basic technical data such as pages visited, in aggregate, via our hosting provider's analytics. We do not run advertising or tracking cookies.

How we use it

To respond to your enquiry and provide quotes and services you request.
To keep records of work carried out, invoices and guarantees.
To meet legal obligations (for example, gas safety records).

We do not sell your information or share it with third parties for marketing.

How long we keep it

Enquiry details are kept only as long as needed to deal with your enquiry. Records connected to completed work (invoices, gas safety certificates) are retained as required by law and for guarantee purposes.

Your rights

You can ask us at any time to access, correct or delete the personal information we hold about you, or to restrict or object to how we process it. Contact us at hello@seheatingplumbing.co.uk or on 07500 937174. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).

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